47,000+ Happy Cats Worldwide
Frequently asked questions
Find answers to common questions about our products and services
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We offer a 30-day return policy on all items. Products must be unused and in their original packaging.
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.
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Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
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We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
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Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.
Our 30 Day Happiness Guarantee
We are so confident your cat will love Catboom that we back every single order with a full 30 day money back guarantee. If you are not completely happy, we will refund you in full. No questions. No hassle. No stress.